Casper Daily Tribune Newspaper, February 15, 1925, Page 13

TR ee PUBLIC UTILITY has nothing to sell except its service. The quality of that service and the reasonableness of its aidicost to clients, together with prompt- ness and courtesy on the part of those who come in direct contact with patrons, determine the popularity of the utility and the confidence the public has in its business management. In Casper, where things have had to be done in a brief time, which would ordinarily have re- quired many years to accomplish, we have had the good and bad fortune always encountered by the pioneers ‘in enterprise. The constant struggle has been to keep up with the demand for service. This in the main we have done. Often, however, when advancement depended on others, we have encountered delays and dis- couragements that have not only sorely tried our Own patience, but have caused disappoint- ment to customers requiring our service. Most of these troubles are in the back- ground today, and so far as we are able to see into the future, smooth sailing is ahead. To have reached this point much can be attributed to the loyalty and reasonableness of patrons in general, while we desire only to be credited with having done our best. We don’t know that all of our patrons are aware of the tremendous effort required of us by the extreme arctic weather at different times during the present winter, to keep their home fires burning, to enable them to maintain their homes in warmth and comfort and to pre- pare their meals and perform their household duties without interruption. While it was ex- pected of us under our contract with our pa- trons, we are proud of the record made by faithful employes under every test we were compelled to face. It is the kind of service we (be Casper Daily Cribune desire to render for three hundred and sixty- five days in the year. Just plain, ordinary ful- fillment of obligations undertaken. We want our customers to be completely satisfied. Another thing we want, is, for our customers to know that we are doing our duty toward them and we want them to feel their responsi- bility in this reciprocal arrangement. We want their friendship, their co-operation and their loyalty in much the same degree we extend to them. Prosperity and every-day satisfaction can- not exist without mutual understanding and perfect friendliness in relations. We have not a thing to conceal from our patrons in our busi- ness relations with them, and they are at per- fect liberty to consult and confer with us, and enlist our support in solving any problems that arise in our respective positions as patron and servant. \ We are over the rough spots of establishing and extending our gas system in the city. We shall now devote our attention to perfecting it wherever possible. And in this we most surely will want the advice and support of our part- ners in the business---our faithful and loyal pa- trons. We had faith in Casper when we started. We have lost none of it in the years that followed, and today we have more faith than ever in its stability and prosperity, and in the industry and prosperity of its fine citizenry. Casper is not only a good city, it is even a wonderful city. We must continue our individ- ed efforts to make Casper a still better and more prosperous city. ~NEW YORK OIL Co. GAS DEPARTMENT JSQVCIMINANNESNV TNS SNS eM Nee SY ys MINAL E. YOUNG, Gen. Manager OT ATTN AMMA CAO NA PAGE THIRTEEN ESTES TTT TESST TT fa I (41 = is 4 5 = i: